Nkoniane's Restaurant Digital Signage Solution Revealed

Nkoniane's Restaurant
Digital Signage Solution Revealed

Nkoniane’s restaurant in Singapore specializes in creative burgers, freshly baked pizza, and artisanal coffee, popular with both office workers and young customers. However, as foot traffic increased, paper menus struggled to keep up with frequent menu changes and promotions, incurred high maintenance costs, and couldn’t showcase new items effectively.

During peak hours, long queues reduced table turnover and external signage failed to attract passerby interest. At a trade event, owner Mr. Nkoniane discovered Gomany’s restaurant digital signage solution. After several discussions, they agreed to collaborate on a digital upgrade to enhance customer experience, improve operational efficiency, and expand brand visibility.

Products Required
For Restaurant Digital Signage Solution

Digital Menu Board

The digital menu board is one of the core devices in Nkoniane’s digital upgrade, enabling one‑click, cloud‑based updates of menus and promotions to a high‑definition screen prominently installed in the ordering area.

By replacing printed posters and automating real‑time pushes of new items and special offers, it significantly reduces order times, cuts labor costs, and boosts both operational efficiency and customer satisfaction. Solutions like these digital menu boards for restaurants align perfectly with modern dining trends, ensuring accurate, engaging displays that can be updated instantly across all terminals.
Digital Kiosk Display

The self-service kiosk is placed at the restaurant entrance or near the ordering area, equipped with an intuitive touchscreen interface. With just a few taps, customers can browse the menu, view item details, and complete payment with ease. This setup greatly reduces front desk workload, shortens wait times, and improves table turnover efficiency.

Additionally, the system recommends personalized meal combinations based on customers’ past orders and current bestsellers, helping to increase average order value and overall sales. Integrating a digital kiosk display like this enhances both service efficiency and customer satisfaction.
Square LCD Screen

The square LCD screen is seamlessly embedded into the restaurant’s wall, enhancing the dining atmosphere while continuously displaying promotional content, short clips of food preparation, and customer reviews.

This dynamic visual content draws attention, increases brand awareness, and stimulates customer interest, turning each dining experience into an immersive moment. The screen can be scheduled to update based on time and theme, and it also supports intelligent brightness and color temperature adjustments to ensure clear visibility under any lighting condition.

Challenges In Restaurant Digital Signage Solution Deployment

Network Latency

While deploying self-service kiosks at Nkoniane Restaurant, network latency became a challenge. Due to limited bandwidth, the kiosks experienced delays during real-time interactions, negatively affecting the customer experience.

To resolve this, Gomany’s technical team collaborated with the restaurant’s network provider to increase bandwidth and implement data caching and compression techniques. These enhancements significantly reduced latency and ensured the restaurant digital signage system operated smoothly and responsively.
Multilingual Display Requirements

Given Singapore’s multicultural environment, Nkoniane Restaurant needed a versatile language solution. Gomany partnered with digital signage software providers to develop a multilingual system tailored to limited screen space.

The software supports English, Chinese, Malay, and Tamil, and automatically switches the menu and promotional content based on the user’s preferred language. This feature greatly improved accessibility and user experience across the restaurant digital signage displays.
Tight On-Site Setup Timeline

As Nkoniane was not familiar with digital signage equipment, he entrusted Gomany’s engineers with on-site installation and training. However, the available time for setup was extremely limited.

During implementation, Gomany’s team had to complete the installation, testing, and integration of all restaurant digital signage units without disrupting the restaurant’s regular business hours, ensuring a smooth transition to digital operations.

Cooperation Process of Restaurant Digital Signage Solution

Needs Assessment

Gomany assembled a team of project managers, technical specialists, and sales representatives to visit the restaurant and conduct an in-depth analysis. They communicated closely with the staff to gain a full understanding of the business operations, workflow, current equipment, and expectations.

On-site inspections were performed to measure available space, identify the locations of power sources and network ports, and collect the essential data needed for solution planning. This comprehensive assessment laid a solid foundation for implementing a suitable restaurant digital signage system tailored to the venue’s unique environment.
Initial Proposal

Following the assessment, the Gomany technical team swiftly developed an initial proposal and presented it to Mr. Nkoniane. The document included a detailed breakdown of hardware selections, quantities, installation positions, and system functions.

It also provided a blueprint for the overall system architecture, network design, software capabilities, and an estimated implementation schedule. After gathering feedback from the restaurant’s management, the team revised and optimized the plan to ensure alignment with actual operational needs.
Product Delivery

Once the solution was approved, Gomany promptly began production. Leveraging its in-house manufacturing capacity and quality assurance protocols, the company oversaw every phase of production—from sourcing components to final testing.

Strict quality control was maintained to guarantee performance and durability. Meanwhile, the logistics team coordinated closely to ensure the safe and timely delivery of the equipment to the restaurant, keeping the project timeline on track.

Achievements Of Restaurant Digital Signage Solution

Since implementing Gomany’s restaurant digital signage solution, Nkoniane’s restaurant has seen remarkable improvements. Sales increased by 35% within three months, and the use of self-service kiosks boosted order efficiency by 40%. Customer wait times were reduced by an average of 2 minutes, and table turnover rates improved by 25%.

In terms of operations, management efficiency also improved significantly. The time required to update menus dropped from 2 days to just 1 hour. Inventory tracking became more accurate, leading to a 30% increase in stock turnover rate.

Meanwhile, the deployment of outdoor advertising screens attracted a substantial number of new customers, increasing first-time foot traffic by 30%. As a result, the restaurant’s brand visibility and market competitiveness strengthened significantly. Customer satisfaction rose from 80% to 95%, reflecting the positive impact of the digital upgrade on the overall dining experience.

After Nkoniane deployed the digital signage solution

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New customer traffic increased by 30%.
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Customer satisfaction increased to 95%.
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Ordering efficiency increased by 40%.

Testimonials from Customers

Gomany's solution has completely changed our restaurant. The digital menu and display screen have increased sales, and the outdoor digital signage has made us known to more people.

Nkoniane

Restaurant Owner

The solution has simplified menu updates and reduced our work pressure. We no longer have to communicate the design and printing of paper menus a week in advance.

Jindi

Restaurant Manager

I often come here to eat. After the restaurant upgrade, I feel that it is more convenient. I can easily order through the information kiosk, which saves a lot of processes.

Unkel

Restaurant Regular Customer