The Results Achieved
Before the digital signage was deployed in the elevator, many guests reported that it was difficult to obtain timely and accurate information in the elevator, and the customer flow of businesses around the hotel was also limited, lacking effective publicity channels.
After introducing our digital display solution, the hotel has achieved remarkable results. Guest satisfaction has increased from 80% to 90%. Guests are full of praise for the convenient information query service at the elevator door. Multi-language support eliminates communication barriers. The timed playback function makes information acquisition more accurate.
The customer flow of businesses around the hotel has increased by an average of 18%, and the cooperation has become closer. The hotel's non-room fee income has increased by 12%, advertising space rental and product sales have increased, and advertising in cooperation with brands has brought additional income. Information update and management efficiency have been improved, and the workload of staff has been reduced by 25%, giving them more time to improve service quality.