In recent years, Fracasini Resort guests have repeatedly reported that the resort's information delivery methods are too traditional and insufficient to meet their needs. 

Many guests specifically mentioned that they were unable to receive real-time updates on activities, restaurant wait times, and facility information, which hindered their vacation experience.

The resort's brand image was too rigid to be effectively promoted, failing to meet the demands of this fast-paced world.

Commercial displays, however, offer greater possibilities for brand promotion.

The resort lobby's floor-standing digital signage is used to display welcome information, check-in instructions, and daily activity schedules, enhancing visitors' on-site experience.

In the entertainment and leisure areas, multiple commercial display screens are spliced together to showcase the resort’s featured projects with large screens, dynamic advertisements and high-definition videos, attracting tourists to participate.

For areas requiring paid ticket purchases, Gomany has introduced touch screen kiosks. These terminals integrate payment systems and information search functions, allowing visitors to independently purchase tickets, search for attractions, and make reservations, reducing waiting times.

Promoting the resort's paid services and special events effectively stimulated additional guest spending. Self-service ticketing terminals, in particular, significantly increased the conversion rate of paid amenities.

During peak tourist season, self-service kiosks relieve a significant amount of inquiries from front desk staff, effectively dispersing customer traffic and allowing staff to focus on providing more personalized service, reducing queues and congestion during peak periods. 

Digital signage's unique characteristics satisfy visitors' desire for engagement, allowing them to independently explore the resort's various services. This significantly increases visitor satisfaction and enhances the overall vacation experience.