Outdoor Digital Signage Procurement Demand
The Australian Catering Industry

Quail Haas is the owner of a well-known restaurant chain in Australia, operating a number of restaurants with different styles. However, with the intensified competition in the local restaurant market, he realized that traditional advertising methods could no longer meet the needs of attracting customers, so he decided to seek innovative marketing methods.


At an industry exhibition, Quail Haas was attracted by the outdoor digital signage solutions displayed by Gomany. The high-brightness digital signage on the display stand, with its excellent display effect and strong expandability, gave Quail Haas a lot of ideas. After the exhibition, Quail Haas conducted a comprehensive market research and compared many suppliersAt an industry exhibition, Quail Haas was attracted by the outdoor digital signage solutions displayed by Gomany. The high-brightness digital signage on the display stand, with its excellent display effect and strong expandability, gave Quail Haas a lot of ideas. After the exhibition, Quail Haas conducted a comprehensive market research and compared many suppliers


It was found that Gomany had obvious advantages in technology research and development, industry experience, service team, etc., and its solutions were successfully implemented in many industries. This made Quail Haas choose Gomany for cooperation.


Why Do Restaurants Need Outdoor Digital Signage?
  • Special Features Of Outdoor Environment

    Australia has a changeable climate, and outdoor advertising faces challenges such as direct sunlight, rain erosion and temperature fluctuations. Traditional billboards are prone to fading and damage in such an environment, and the maintenance cost is high. Digital signage used for outdoor use adopts an all-weather design, with waterproof, dustproof and UV-resistant characteristics, and can operate stably in various adverse weather conditions.

    Its high-brightness screen can ensure that the content is clearly visible even in strong sunlight, ensuring the effective transmission of advertising information.


  • Better Publicity

    Digital display screens can support the display of restaurant special dishes, promotional activities and brand stories through high-definition videos, animations and scrolling text. Compared with static posters, this dynamic form of advertising is more attractive and can effectively capture the attention of pedestrians.

    By dynamically playing the food preparation process, customers' dining experience videos and chefs' recommended dishes on the screen, the unique charm of the restaurant can be fully displayed.


  • Accelerate Customer Decision Making

    During peak dining hours, it is crucial to quickly attract customers’ attention and deliver key information. Deploying digital displays at the store entrance can update menus in real time, display daily specials and limited-edition dishes, and provide customers with instant dining inspiration. This precise information delivery can shorten customers’ decision-making time and increase the restaurant’s turnover rate.


Challenges In Project Implementation
  • Customization Challenge


    The space in front of each chain restaurant operated by Quail Haas is different, which puts strict requirements on the installation and design of the equipment. Gomany's technical team needs to customize the installation structure of the sign according to the on-site environment to ensure that the equipment meets the space restrictions and achieves the best display effect.

    At the same time, in order to coordinate with the decoration style of the restaurant, the appearance design of the sign also needs to be customized.



  • Compatibility Issues Of Digital Display Technology


    Quail Haas hopes to integrate digital signage with the existing restaurant management system to achieve automatic synchronization and update of menu information. This involves the compatibility of digital signage with the restaurant's internal network and seamless connection with the menu management software.


  • Professional Terminology Communication Issues

    During the communication with Quail Haas, due to differences in cultural background and professional fields, the two sides had different understandings of some professional terms in the field of digital display.

    For example, the two sides had different expectations and understandings of the specific parameters of the "high-brightness screen", which led to inaccurate information transmission in the early stages of the project, affecting the efficiency of the project.

Gomany's Solution
  • Customized Digital Signage

    Gomany’s design team adopted an innovative customized design approach to address the different needs of each restaurant. Quail Haas provided field data and deployment information for each restaurant.

    Our design colleagues modeled the equipment based on this information, adjusted the angle of the main structure of the equipment, and optimized the space, so that it could fit the narrow space layout more perfectly.


  • Optimization Strategy For Technology Compatibility

    Gomany's technical team developed a linkage system for Quail Haas's catering system, which serves as a bridge between digital signage and restaurant management system, achieving seamless data connection.

    At the same time, in order to ensure the stable operation of the system, the team adopted a redundant design. Even if an interface fails, the system can automatically switch to the backup interface to ensure real-time update and display of information.


  • Optimize The Communication Process

    In response to the communication difficulties between the two parties, Gomany and Quail Haas jointly established a joint working group, held cross-departmental meetings regularly, sorted out requirements and technical details, introduced professional translators and industry consultants to assist both parties in accurately understanding terminology and requirements, and recorded requirements and technical solutions in a graphic and textual form to reduce the impact of language ambiguity on project progress.

    At the same time, a real-time communication platform was established to ensure that the two teams can communicate and solve problems at any time.

The Results Achieved

Before Gomany deployed the outdoor digital signage solution for Quail Haas, the restaurant's advertising mainly relied on paper posters or flyers, which were not only slow to update but also affected by bad weather. According to Quail Haas' analysis, due to the lack of effective advertising data statistics, it was difficult for the restaurant to evaluate the actual effect of the advertising and optimize it.

  • %
    Traffic increased by 18% in one month.
  • %
    New customer visit rate increased by 15%.
  • %
    Customers’ ordering decision time has been reduced by 20%.

One quarter after the deployment of the outdoor digital display solution, Quail Haas reported that the expected results were achieved, with customer traffic increasing by 18% within a month, the visit rate of new customers increasing by 15%, and the return rate of old customers increasing by 10%, which brought more consumption opportunities and potential revenue to the restaurant.

Specifically, by playing the production process of special dishes and the customer's dining experience video through high brightness digital signage, the sales volume of related dishes increased by 25%. At the same time, with the help of the precise information transmission of digital signage, the customer's ordering decision time was shortened by 20%, and the turnover rate increased by 15%. These data fully demonstrate the significant value of using digital display screens outdoors in improving restaurant operation efficiency and advertising effectiveness.

Testimonials from Customers

I am satisfied with choosing Gomany as our partner. In the past, the customer flow in the store was always low. After installing digital signage at the store entrance for a few months, both new and old customers have increased. Moreover, we don’t have to worry about the impact of bad weather. We can get extremely high visibility at any angle.

Quail Haas
Australian Restaurant Owner

Since Gomany installed digital signage at the entrance of our store, the workload of our staff has been reduced during peak hours, and customers can quickly make choices through the menu on the screen, which has greatly helped our daily operations.

Sarah
Operations Manager Of A Restaurant In Australia
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